ADMINISTRATION

Offering a complete administration and customer service solution, our specialised administration service is built on a strong foundation of online innovation, over 35 years’ experience and our leading Acurity™ administration platform.

With a dedicated call centre, and direct access to our technology team, our staff are passionate about superannuation.

We invite your business and members to experience administrative services that set the benchmark for industry standards for service, quality and value. Implemented by some of Australia’s leading wealth management and superannuation providers you are in good company!


“ING DIRECT is primarily an online bank… most of our activity and most of our
interaction happens online, so we wanted a partner, an administrator, who could
support that business model.”
Michael Christofides ING DIRECT


HOW IT WORKS


OUR SERVICES

  • Dedicated call centre support.
  • Admin team are all RG 146 qualified.
  • Compliance and Fund accounting services
included.

ACURITY

  • Access our market leading Acurity platform.
  • Online, real time transactions reduce paper.
  • Online statements, SMS notifications and more…

HAPPY MEMBERS

  • 24/7 account access from 
any device.
  • Most transactions online anytime.
  • Help available from real people when needed.


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For Members

Offer your members superannuation alongside 
their existing bank accounts.

ONLINE ALL THE TIME.

  • Add super to your product range – FAST.
  • Build loyalty and attract new members.
  • Increase profitability.
  • Branded and ready to go.

OUR ADMIN CLIENTS

We deliver quality administration services to banks, credit unions and other wealth management
clients looking to deliver an online superannuation experience to their members.

This keeps administration costs low, and member satisfaction levels high given the high level of real-time functionality available to members online and across their mobile devices.


Financial Synergy respects your privacy. This document establishes the Financial Synergy policy for treating personal information we collect, use, store and disclose in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Privacy Act). Click here to download our privacy policy