OUR SOLUTION

We are committed to delivering innovative digital solutions and exceptional customer service to the wealth management market.

 

Our market leading platform provides a range of integrated modules to deliver the most complete solution for the Australian superannuation market.

 

We deliver a single client view, drive administrative efficiency and provide your members an online experience that drives loyalty and engagement. To check out what makes our solution great, just scroll down!


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The Acurity™ platform positions your business to drive administrative efficiency, enabling speed to market for new products and providing members an online experience which drives loyalty and engagement.

Acurity has been selected and implemented by some of Australia’s leading superannuation funds and providers.

Over 4 million superannuation accounts representing more than $250 billion dollars in funds under administration will be managed by the cutting edge Acurity platform.

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BENEFITS


COMPLIANCE GUARANTEE

One of our main differentiators is that most legislative change is built into our support arrangements. This means clients can rely on us to deliver legislative change at a known cost with each software release reducing risk and associated cost.

COMMITMENT TO INNOVATION

Acurity continues to evolve. The latest release contained over 380 enhancements from over 20,000 hours of research and development.

PROVEN ADVANTAGES

We have a track record of delivering for our customers. Our staff have a wide range of project and system expertise with proven data migration capabilities that will ensure your transition is well planned and carefully managed.


EFFICIENT

Acurity provides unparalleled levels of straight through and exception based processing. It is built for this level of new work administration where your skilled staff only need to handle exceptions and can concentrate on delivering your members more.

COMPLETE SOLUTION

Acurity is flexible and functional enough to cover all your products, and is currently handling some of the most complex Defined Benefit, Accumulation and pension products in the industry.
 A range of licensing options and additional online modules are available to meet your needs. Hosted or in-house solutions can be provided.


ONLINE SERVICES YOUR MEMBERS WILL LOVE

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ACURITY ONLINE

An online administration portal for members, employers and advisers, Acurity Online delivers:

  • a branded, fully transactional site with real time integration to core Acurity and third parties to deliver a seamless online member experience.
  • a responsive, intuitive design encouraging members to transact online, lowering your average cost per transaction.
  • unparalleled levels of straight through processing enabling skilled staff to spend less time processing and more time adding value.

To serve the superannuation industry of the future, we are committed to ongoing investment and development to reinforce its market leading position.


ONLINE, REAL TIME FOR ALL MEMBERS



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VIEW AND MAINTAIN

Check your balance

Update your details

Add beneficiaries

View transaction history

View investments


EXPLORE

Consolidate your super

Project your benefits

Check if you are on track

Choose how to receive
 correspondence


MANAGE

Move your investments

Trade shares

Buy insurance

Set up Employer contributions

Export data



CALCULATORS

We provide a range of financial literacy tools designed to help members:

  • Discover
  • Measure and plan; and
  • Make it happen!

The advanced real time calculators help with the important choices and allow you to model results and see the difference when assumptions such as contributions, earning rates and date of retirement or death change.

You can help members get the most from their superannuation and build toward a comfortable, planned future while driving member engagement, brand loyalty and growing funds under management.




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Our integrated suite of OpenText modules extends functionality to deliver the most complete superannuation solution in the market.
  • Business Process Management delivers measurement, automation and optimisation of your business processes. Business leaders gain critical visibility into operations empowering them to drive growth and innovation.
  • Customer Content Management drives efficiency into your communications. Control templates, manage approval processes and quickly create correspondence across multiple channels
  • Capture and store ensures you can effectively capture, index and store incoming communications from a wide range of incoming channels.
  • Big data and predictive analytics helps you understand your members, uncover unknown patters and deliver business benefit.

SERVICE & VALUE



Trusted in the market with recent implementations driving real results for clients including ING DIRECT, Maritime Super and Clearview, our pricing and delivery methods reduce risk and deliver value:

  • A range of licensing and implementation options including software as a service.

  • Hosted or in-house install options delivering all the modules you need.
  • Standard support and maintenance contracts include most legislative change providing certainty of cost and reduced legislative risk.
  • Our R&D spend is readily evidenced by our evolving products.
  • Our innovation and continued development is recognised by our clients and also with our placing in the BRW top 50 most innovative companies in Australia.
  • The high degree of platform functionality means it can meet your new and legacy products.
  • Our solution often provides opportunity to decommission multiple platforms reducing cost.
  • As administrators ourselves, we are keen to drive greater efficiency and customer service and position for the future.